Refund & Cancellation Policy

Last updated: 26 May 2026

This Refund Policy describes the terms under which PRAVIN VISHWANATH BUGE (operating the brand Edit.MasterYT) issues refunds for purchases made on this website.

1. Nature of our products

All products sold on Edit.MasterYT are digital downloadable goods (video editing templates, motion graphics, presets, and related digital assets). Once a customer completes payment and receives the download link via email, the product is considered delivered and consumed.

2. Standard refund rule

Because of the instant-delivery, non-returnable nature of digital files, all sales are final and we do not offer refunds once the download link has been delivered or accessed.

3. Exceptions — when we will refund

We will issue a full refund in the following exceptional cases:

• You were charged but did not receive the download link due to a delivery failure on our side, and we are unable to resolve it within 7 business days of you reporting it.
• The files are demonstrably corrupted or non-functional across multiple standard editing platforms (Premiere Pro / After Effects / CapCut / Final Cut) and we cannot ship a working replacement within 7 business days.
• You were accidentally double-charged for the same order.

4. How to request a refund

Email support@editmasteryt.com within 7 days of purchase with the following:

• Order ID (visible on the success page and in your confirmation email)
• The email address used at checkout
• A clear description of the issue you are facing, with screenshots if applicable

5. Refund processing time

Approved refunds are processed within 5–7 business days through the original payment method via Cashfree Payments. Depending on your bank, the credit may take an additional 3–5 business days to appear on your statement.

6. Chargebacks

We encourage customers to contact us first before initiating a chargeback with their bank. Our team responds within 24 hours and is fully empowered to resolve genuine issues.

7. Contact for refund queries

PRAVIN VISHWANATH BUGE
Email: support@editmasteryt.com